Privacy Policy - Harborwyn AI
Last updated: 1 August 2026
1. Who We Are
This Privacy Policy sets out how Harborwyn AI ("we", "us", "our") collects, uses and safeguards your personal information when you use our website and platform. Protecting your privacy in line with applicable data protection laws is central to how we operate.
2. Information We Collect
The types of information we collect include:
- Contact details you provide when registering, such as your name, email address and phone number.
- Account and transaction data generated as you use the platform.
- Technical data such as IP address, browser type and device information.
- Communications you send to our support team.
3. How We Use Your Information
Your information is used to:
- Create and manage your account.
- Process transactions and deliver platform functionality.
- Improve our services and your experience.
- Meet legal and regulatory obligations.
- Send service communications and, with your consent, marketing materials.
4. Data Security
Your data is guarded with SSL 256-bit encryption, hardened server infrastructure and strict access controls. Passwords are stored using one-way encryption and are never visible to our staff. While we take every reasonable precaution, no method of transmitting data over the internet can be completely secure.
5. Sharing Your Information
We never sell your personal information. Data may be shared with trusted service providers who help us operate the platform, and with authorities where the law requires it. Every third party we work with is bound by confidentiality obligations.
6. Cookies
Cookies and similar technologies help our website remember your preferences, understand how the site is used and improve your experience. You can manage cookies through your browser settings.
7. Your Rights
You can access, correct or delete the personal information we hold about you, and opt out of marketing communications at any time. To exercise these rights, reach out to our support team.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version is always available on this page, with the most recent revision date shown above.
Contact Us
If you have any questions about this document, please contact us at support@harborwynai.io.